Terms & Conditions

These terms act as our general foundation. Whenever we start a project together, we will sign a specific Proposal, Contract, or Statement of Work (SOW).

Every business is different, so we keep our billing flexible. Depending on what we are building, we may work on a one-time, milestone-based structure (e.g., a percentage upfront and the rest on deployment) or a monthly retainer for ongoing automation and maintenance. The exact payment structure, amounts, and timelines will always be explicitly detailed in your specific proposal.

Because we engineer a wide variety of solutions—from custom websites to complex AI workflows—ownership is handled on a case-by-case basis. Whether you are paying for total, outright ownership of a custom codebase or paying a smaller fee for a license to use our pre-existing AI frameworks, those exact intellectual property rights will be clearly defined in your individual project contract.

We build high-performance systems using the best tools available, which often means relying on third-party platforms we do not control (like AWS, Vercel, OpenAI, Shopify, or various hosting providers). While we will always help you navigate them, we are not liable for their outages, price changes, account suspensions, or policy updates.

We take pride in building robust, highly reliable digital systems. However, technology is never flawless. If a system we manage experiences an unexpected failure, our liability to you is strictly limited to compensating you for the equivalent value of the system's downtime.

We treat your non-public business information, strategies, and data with strict confidentiality, and we expect the same regarding the proprietary code, workflows, and systems we share with you.

We bring deep technical expertise and engineer systems designed to perform. However, search engine algorithms, market behaviors, and marketing platforms are controlled by third parties and are constantly shifting. Because of this, we cannot—and will not—guarantee specific metrics like a “#1 ranking on Google,” exact traffic numbers, or guaranteed sales.

What we do promise is rigorous, high-quality engineering, transparent reporting, and straight talk about what is actually working for your business. Any past results, forecasts, or case studies we share are meant to illustrate potential, not guarantee an outcome.